Privacy Policy
At hubchannelnet, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our project budget management platform.
We're based in South Korea and operate under both local and international data protection standards. This isn't just legal boilerplate—we genuinely care about keeping your information safe and being transparent about what we do with it.
Information We Collect
We collect different types of information depending on how you interact with our platform. Some you give us directly, some we gather automatically as you use our services.
Information You Provide Directly
When you sign up for hubchannelnet or use our budget management tools, you share certain details with us:
- Your name, email address, and contact information when creating an account
- Company details if you're setting up a business account
- Payment information when you subscribe to our services (processed through secure third-party providers)
- Budget data, project information, and financial records you input into the platform
- Messages and support tickets when you reach out to our team
- Feedback and survey responses when you choose to share your thoughts
Information We Collect Automatically
Like most online services, we gather some technical data as you use hubchannelnet:
- IP address and general location information
- Browser type, device information, and operating system
- Pages you visit and features you use on our platform
- Time and date of your visits
- Referring website if you clicked through from somewhere else
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our budget management services.
Service Delivery
We use your information to:
- Create and manage your account
- Process your budget data and generate reports
- Handle billing and payments
- Provide customer support
- Send service updates and notifications
Platform Improvement
Your data helps us:
- Understand how people use our tools
- Fix bugs and technical issues
- Develop new features
- Enhance security measures
- Optimize platform performance
Legal Basis for Processing (GDPR Compliance)
Since we work with clients globally, including in Europe, we want to be clear about our legal grounds for handling your data:
- Contract Performance: Most of our data processing happens because it's necessary to deliver the services you signed up for
- Legitimate Interests: We process some data to improve our platform and prevent fraud—things that benefit both you and us
- Legal Obligations: Sometimes we're required by law to keep certain records or share information with authorities
- Consent: For marketing communications and optional features, we'll ask for your explicit permission
Data Sharing and Third Parties
We don't hand your information over to just anyone. But running a modern platform means working with some trusted partners.
Who We Share With
Service Providers: We work with companies that help us run hubchannelnet—cloud hosting, payment processing, email delivery, and analytics. These partners can only use your data to provide their specific services to us.
Legal Requirements: If we're legally obligated to share information (court orders, government requests, etc.), we'll comply. We'll notify you when possible, unless prohibited by law.
Business Transfers: If hubchannelnet is acquired or merges with another company, your data would transfer to the new entity. We'd notify you beforehand.
We absolutely do not sell your personal information to advertisers or data brokers. That's not our business model and never will be.
Your Rights and Control
Your data belongs to you. Here's what you can do with it:
| Your Right | What It Means |
|---|---|
| Access | Request a copy of all personal data we hold about you |
| Correction | Update or fix any inaccurate information in your account |
| Deletion | Ask us to delete your account and associated data (with some legal exceptions) |
| Portability | Download your budget data in a common format to use elsewhere |
| Objection | Opt out of certain types of data processing, like marketing emails |
| Restriction | Limit how we use your data while you resolve a concern |
To exercise any of these rights, just send us an email at info@hubchannelnet.com. We'll respond within 30 days, though we might need to verify your identity first.
Data Security Measures
We take security seriously because your financial data deserves protection. Here's what we do:
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Encrypted storage for sensitive information
- Regular security audits and penetration testing
- Automatic logout after inactivity
- Two-factor authentication available
Operational Security
- Limited employee access to personal data
- Confidentiality agreements with all staff
- Regular security training
- Incident response procedures
- Daily backups with secure storage
No system is completely bulletproof, but we're committed to maintaining industry-standard protections and improving them constantly.
Data Retention and Deletion
We don't keep your data forever. Here's how long we typically retain different types of information:
- Account Information: Kept while your account is active, plus 90 days after deletion (for recovery purposes)
- Financial Records: Retained for 7 years to comply with South Korean tax and accounting laws
- Support Communications: Kept for 3 years to maintain service quality records
- Technical Logs: Stored for 12 months for security and troubleshooting purposes
- Marketing Data: Removed immediately when you unsubscribe
When we delete data, it's gone from our active systems. Backup copies are overwritten within 90 days.
International Data Transfers
Our primary servers are located in South Korea, but some of our service providers operate globally. If your data needs to move across borders, we make sure it's protected:
- We use Standard Contractual Clauses approved by the European Commission
- Cloud providers comply with international security certifications
- Data transferred to countries with adequate protection standards
- Additional safeguards for sensitive financial information
If you're concerned about where your data is stored, reach out and we can provide more specific details about our infrastructure.
Children's Privacy
hubchannelnet is a business tool, not intended for anyone under 18. We don't knowingly collect information from children. If we discover we've accidentally gathered data from someone underage, we'll delete it immediately.
Changes to This Policy
We update this policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll notify you by email and prominently display the updates on our platform.
Continuing to use hubchannelnet after changes take effect means you accept the revised policy. If you disagree with updates, you can close your account.
South Korea-Specific Provisions
As a company operating in South Korea, we comply with the Personal Information Protection Act (PIPA) and related regulations:
- We maintain registration with the Korea Internet & Security Agency (KISA)
- Personal information handling procedures follow Ministry of the Interior and Safety guidelines
- You can file complaints with the Personal Information Dispute Mediation Committee
- We designate a Chief Privacy Officer responsible for data protection compliance
- Destruction of personal information follows legally mandated procedures
Questions or Concerns?
If anything in this policy is unclear, or if you want to exercise your data rights, we're here to help.
Email: info@hubchannelnet.com
Phone: +82-63-273-1034
Mail: hubchannelnet, Samcheondong 1(il)-ga, Wansan-gu, Jeonju-si, Jeollabuk-do, South Korea
We typically respond to privacy inquiries within 3 business days.